Terms of service
By accessing and purchasing from Raphael’s Picante Chombo, you agree to the following terms and conditions.
Products and Orders
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or cancel any order at our discretion. Prices are subject to change without notice.
Payments
All payments must be completed at checkout. By placing an order, you confirm that the payment information provided is accurate and authorized.
Shipping
Orders are typically processed within one business day after payment is received. Delivery times generally range from 3–7 business days, depending on your location and external factors. We are not responsible for delays caused by shipping carriers, weather conditions, or other unforeseen circumstances.
Returns and Refunds
Due to the nature of our food products, all sales are final. We do not accept returns or exchanges once an order has been shipped. If your order arrives damaged or incorrect, please contact us within 3 days of delivery with your order number and photos of the issue. We will review and, if approved, provide a replacement or issue a refund at our discretion.
Subscriptions
By enrolling in a subscription, you authorize recurring charges based on your selected delivery frequency. You may cancel or modify your subscription in accordance with our cancellation policy. Changes must be made before the next billing cycle to avoid additional charges.
Use of Products
Our products are intended for personal consumption. Please review ingredients before use. We are not responsible for misuse of the product or any adverse reactions.
Limitation of Liability
Raphael’s Picante Chombo shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
Intellectual Property
All content, images, branding, and materials associated with Raphael’s Picante Chombo are the property of the brand and may not be copied, reproduced, or used without prior written permission.
Changes to Terms
We reserve the right to update or modify these terms at any time. Continued use of our website constitutes acceptance of those changes.
Contact Information
For any questions, please contact us through our website contact page or via email at raphaelpicantechombo@gmail.com.